2026-05-10 15:15:55 +02:00
|
|
|
<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8" data-next-head=""/><script type="application/ld+json" data-next-head="">{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","item":"https://help.polymarket.com/en/","name":"All Collections","position":1},{"@type":"ListItem","item":"https://help.polymarket.com/en/collections/17859622-faqs","name":"FAQs","position":2},{"@type":"ListItem","name":"How Do I Contact Support?","position":3}]}</script><script type="application/ld+json" data-next-head="">{"@context":"https://schema.org","@type":"Article","description":"","headline":"How Do I Contact Support?","inLanguage":"en","publisher":{"@type":"Organization","name":"Polymarket Help Center"},"url":"https://help.polymarket.com/en/articles/13364256-how-do-i-contact-support","dateModified":"2026-05-05T15:30:38Z"}</script><title data-next-head="">How Do I Contact Support? | Polymarket Help Center</title><meta property="og:title" content="How Do I Contact Support? | Polymarket Help Center" data-next-head=""/><meta name="twitter:title" content="How Do I Contact Support? | Polymarket Help Center" data-next-head=""/><meta property="og:description" content="" data-next-head=""/><meta name="twitter:description" content="" data-next-head=""/><meta name="description" content="" data-next-head=""/><meta property="og:type" content="article" data-next-head=""/><meta name="robots" content="all" data-next-head=""/><meta name="viewport" content="width=device-width, initial-scale=1" data-next-head=""/><link href="https://intercom.help/polymarket/assets/favicon" rel="icon" data-next-head=""/><link href="https://intercom.help/polymarket/assets/favicon" rel="apple-touch-icon" data-next-head=""/><link rel="canonical" href="https://help.polymarket.com/en/articles/13364256-how-do-i-contact-support" data-next-head=""/><link rel="alternate" href="https://help.polymarket.com/en/articles/13364256-how-do-i-contact-support" hrefLang="en" data-next-head=""/><link rel="alternate" href="https://help.polymarket.com/en/articles/13364256-how-do-i-contact-support" hrefLang="x-default" data-next-head=""/><link nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" rel="preload" href="https://static.intercomassets.com/_next/static/css/c8d45645cd94cb61.css" as="style"/><link nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" rel="stylesheet" href="https://static.intercomassets.com/_next/static/css/c8d45645cd94cb61.css" data-n-g=""/><noscript data-n-css="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok="></noscript><script defer="" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" nomodule="" src="https://static.intercomassets.com/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script defer="" src="https://static.intercomassets.com/_next/static/chunks/3239.a4c58c454a432c9d.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok="></script><script src="https://static.intercomassets.com/_next/static/chunks/webpack-9eb6a70345e0c002.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/framework-8476e6a566cfd033.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/main-6654b6cf7d3c43ab.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/pages/_app-f03d0f5524620c79.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/d0502abb-ff42b96e7aa6f64d.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/6190-31d0f2a7ef7c0a08.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/5729-06d49bf238b8afad.js" nonce="ceTWZLPVIP8TJ30GYiq3oFEcw8dLfooxdLL1KK6sqok=" defer=""></script><script src="https://st
|
|
|
|
|
--body-image: none;
|
|
|
|
|
--body-bg-rgb: 255, 255, 255;
|
|
|
|
|
--body-border: rgb(230, 230, 230);
|
|
|
|
|
--body-primary-color: #1a1a1a;
|
|
|
|
|
--body-secondary-color: #737373;
|
|
|
|
|
--body-reaction-bg: rgb(242, 242, 242);
|
|
|
|
|
--body-reaction-text-color: rgb(64, 64, 64);
|
|
|
|
|
--body-toc-active-border: #737373;
|
|
|
|
|
--body-toc-inactive-border: #f2f2f2;
|
|
|
|
|
--body-toc-inactive-color: #737373;
|
|
|
|
|
--body-toc-active-font-weight: 400;
|
|
|
|
|
--body-table-border: rgb(204, 204, 204);
|
|
|
|
|
--body-color: hsl(0, 0%, 0%);
|
|
|
|
|
--footer-bg: rgb(46, 92, 255);
|
|
|
|
|
--footer-image: none;
|
|
|
|
|
--footer-border: rgb(97, 132, 255);
|
|
|
|
|
--footer-color: hsl(0, 0%, 100%);
|
|
|
|
|
--header-bg: none;
|
|
|
|
|
--header-image: url(https://downloads.intercomcdn.com/i/o/zryw7npl/835346/c26f9d7169f440bb7b79c2fe85d8/f241e53f8a82bad6b6a88f7eadb6204c.png);
|
|
|
|
|
--header-color: hsl(0, 0%, 100%);
|
|
|
|
|
--collection-card-bg: rgb(46, 92, 255);
|
|
|
|
|
--collection-card-image: none;
|
|
|
|
|
--collection-card-color: hsl(0, 0%, 100%);
|
|
|
|
|
--card-bg: rgb(255, 255, 255);
|
|
|
|
|
--card-border-color: rgb(230, 230, 230);
|
|
|
|
|
--card-border-inner-radius: 11px;
|
|
|
|
|
--card-border-radius: 15px;
|
|
|
|
|
--card-shadow: 0 1px 2px 0 rgb(0 0 0 / 0.05);
|
|
|
|
|
--search-bar-border-radius: 10px;
|
|
|
|
|
--search-bar-width: 100%;
|
|
|
|
|
--ticket-blue-bg-color: #dce1f9;
|
|
|
|
|
--ticket-blue-text-color: #334bfa;
|
|
|
|
|
--ticket-green-bg-color: #d7efdc;
|
|
|
|
|
--ticket-green-text-color: #0f7134;
|
|
|
|
|
--ticket-orange-bg-color: #ffebdb;
|
|
|
|
|
--ticket-orange-text-color: #b24d00;
|
|
|
|
|
--ticket-red-bg-color: #ffdbdb;
|
|
|
|
|
--ticket-red-text-color: #df2020;
|
|
|
|
|
--header-height: 245px;
|
|
|
|
|
--header-subheader-background-color: #000000;
|
|
|
|
|
--header-subheader-font-color: #FFFFFF;
|
|
|
|
|
--content-block-bg: rgb(255, 255, 255);
|
|
|
|
|
--content-block-image: none;
|
|
|
|
|
--content-block-color: hsl(0, 0%, 10%);
|
|
|
|
|
--content-block-button-bg: rgb(51, 75, 250);
|
|
|
|
|
--content-block-button-image: none;
|
|
|
|
|
--content-block-button-color: hsl(0, 0%, 100%);
|
|
|
|
|
--content-block-button-radius: 6px;
|
|
|
|
|
--content-block-margin: 0;
|
|
|
|
|
--content-block-width: auto;
|
|
|
|
|
--primary-color: hsl(227, 100%, 59%);
|
|
|
|
|
--primary-color-alpha-10: hsla(227, 100%, 59%, 0.1);
|
|
|
|
|
--primary-color-alpha-60: hsla(227, 100%, 59%, 0.6);
|
|
|
|
|
--text-on-primary-color: #ffffff}</style><style id="__jsx-1611979459">:root{--font-family-primary: system-ui, "Segoe UI", "Roboto", "Helvetica", "Arial", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"}</style><style id="__jsx-2466147061">:root{--font-family-secondary: system-ui, "Segoe UI", "Roboto", "Helvetica", "Arial", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"}</style><style id="__jsx-cf6f0ea00fa5c760">.fade-background.jsx-cf6f0ea00fa5c760{background:radial-gradient(333.38%100%at 50%0%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);background-size:cover;background-position-x:center}</style><style id="__jsx-62724fba150252e0">.related_articles section a{color:initial}</style><style id="__jsx-4bed0c08ce36899e">.article_body a:not(.intercom-h2b-button){color:var(--primary-color)}article a.intercom-h2b-button{background-color:var(--primary-color);border:0}.zendesk-article table{overflow-x:scroll!important;display:block!important;height:auto!important}.intercom-interblocks-unordered-nested-list ul,.intercom-interblocks-ordered-nested-list ol{margin-top:16px;margin-bottom:16px}.intercom-interblocks-unordered-nested-list ul .intercom-interblocks-unordered-nested-list ul,.intercom-interblocks-unordered-nested-list ul .intercom-interblocks-ordered-nested-list ol,.intercom-interblocks-ordered-nested-list ol .intercom-interblocks-ordered-nested-list ol,.intercom-interblocks-ordered-nested-list ol .intercom-interblocks-unordered-nested-list ul{margin-top:0;margin-bottom:0}.intercom-interblocks-image a:focus{outline-offset:3px}</style></head><body><div id="__next"><div dir="ltr" class="h-full w-full"><a href="#main-content" class="sr-only font-bold text-header-color focus:not-sr-only focus:absolute focus:left-4 focus:top-4 focus:z-50">Skip to main content</a><main class="header__lite"><header id="header" data-testid="header" class="jsx-cf6f0ea00fa5c760 flex flex-col text-header-color"><div class="jsx-cf6f0ea00fa5c760 relative flex grow flex-col mb-9 bg-header-bg bg-header-image bg-cover bg-center pb-9"><div id="sr-announcement" aria-live="polite" class="jsx-cf6f0ea00fa5c760 sr-only"></div><div class="jsx-cf6f0ea00fa5c760 flex h-full flex-col items-center marker:shrink-0"><section class="relative flex w-full flex-col mb-6 pb-6"><div class="header__meta_wrapper flex justify-center px-5 pt-6 leading-none sm:px-10"><div class="flex items-center w-240" data-testid="subheader-container"><div class="mo__body header__site_name"><div class="header__logo"><a href="/en/"><img src="https://downloads.intercomcdn.com/i/o/zryw7npl/835339/55b6b44060b7f340bf7b413fcb6f/c0d028a3144e3f00a10368981107f991.png" height="144" alt="Polymarket Help Center"/></a></div></div><div><div class="flex items-center font-semibold"><div class="flex items-center md:hidden" data-testid="small-screen-children"><button class="flex items-center border-none bg-transparent px-1.5" data-testid="hamburger-menu-button" aria-label="Open menu"><svg width="24" height="24" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" class="fill-current"><path d="M1.86861 2C1.38889 2 1 2.3806 1 2.85008C1 3.31957 1.38889 3.70017 1.86861 3.70017H14.1314C14.6111 3.70017 15 3.31957 15 2.85008C15 2.3806 14.6111 2 14.1314 2H1.86861Z"></path><path d="M1 8C1 7.53051 1.38889 7.14992 1.86861 7.14992H14.1314C14.6111 7.14992 15 7.53051 15 8C15 8.46949 14.6111 8.85008 14.1314 8.85008H1.86861C1.38889 8.85008 1 8.46949 1 8Z"></path><path d="M1 13.1499C1 12.6804 1.38889
|